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Frequently asked questions

Everything you need to know before your first visit. Can't find your answer? We're always happy to help.

Are you open, and where are you? +

Yes — Belgrave Eye Care is open at 1 Bayview Road, in the heart of Belgrave. You can book an appointment online in a few clicks, or call us on (03) 9801 3455.

How do I book an appointment? +

You can book online in just a few clicks — pick your appointment type and a time that suits you, and you'll get a confirmation straight away. Prefer to talk to someone? Call us on (03) 9801 3455.

Do you see children? +

Absolutely. We provide specialised, gentle paediatric eye care for all ages, including children's vision assessments and visual therapy to support learning and development.

What should I bring to my appointment? +

Please bring your current glasses or contact lenses, any previous prescriptions, your Medicare card, and a list of any medications you take. If you have private health cover, bring that too.

Will I be cared for by the same team each time? +

Continuity of care is central to how we work. As a small, independent practice, you'll be looked after by the same trusted team every visit — so your eye health is understood over time, rather than started from scratch.

What services do you offer beyond a standard eye test? +

We offer a wider range of care than most optometrists — including dry eye management, OCT imaging, disease management, specialty contact lenses, emergency eye care, small in-office procedures, paediatric care and visual therapy. See our services page for the full list.

Do you offer emergency or urgent eye care? +

Yes. If you're experiencing a red eye, foreign body, injury or a sudden change in vision, contact us and we'll do our best to see you the same day.

What are your consultation fees? +

Our consultation fees are all-inclusive and include any clinically required eye imaging or scans performed during your appointment.

  • General eye examination $65
  • Children's vision exam $25
  • Student or concession $45
Do you accept private health funds? +

Yes, we work with all private health funds. Private health insurance contributes to prescription glasses, sunglasses and contact lenses, and we can claim this for you at the time of purchase.

Where are you located and is there parking? +

We're at 1 Bayview Road in the heart of Belgrave, easily accessible for the wider Hills community and a short walk from Belgrave station. Street parking is available nearby.

Still have a question?

We'd love to hear from you.

Send us an enquiry and a member of our team will get back to you.